How Adam got his loot back
How Adam got his loot back Adam Holisky
As you may or may not know, we here at rogue builds talent are not an official Blizzard fansite. There are a few different reasons for that, but one of them is that within the Fansite Program Code of Conduct, there is a clause that states, "fansites should present content honor guide ,talent builds supportive of World of Warcraft and Blizzard Entertainment." We don't disagree with that clause -- fansites are run by fans, and they should support Blizzard. But our status as an unofficial site leaves us completely free to talk indepth about situations where Blizzard has messed up big time. And as many players already know, the BlizzCon ticket sales process that took place earlier this week is definitely one of those situations.
About a week and a half ago I reported on an experience I had in Mount Hyjal while fighting Azgalor. While the fight went fine and we did him in one try, I wasn't on Azgalor's threat list and thus did not get any loot. I wasn't on the threat table because I had to tank some spawned demons up and away from the rest of the raid. It was a rather nice conflict of game mechanics.
This all happened on Tuesday, March . By Saturday, March , I had the two shiny pieces of loot that were coming to me: Glory of the Defender and Onslaught Handguards. Specialist Game Master Skelend had sent me the items, along with a form letter apologizing for the issues we experienced in game. I was quite happy to see this resolved. I was even more pleased that it was resolved quickly and did not take a few weeks; as many people, both those of you who left comments and friends of mine that I talked to, said it would.
So what are we doing to make sure this never happens again? Well for one thing, all the melee is hitting the boss now with a ranged weapon after the tank gets a couple hits in. That's pretty much all we can do to assure this problem doesn't pop up again for us. Despite a few enquires I've made, there is no word from Blizzard if they've fixed this. I suspect that one day it'll just be hotfixed without much fanfare.
All in all, not a terrible experience when something went wrong. Quick and quality support from Blizzard.
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